TERMS AND CONDITIONS

  • The Fun Stuff

    Welcome to Mirenesse. This site is owned and operated by Claymont Bond Pty Ltd Melbourne Australia .Please take some time to read the following conditions applicable to the use and enjoyment of products and services provided on the site.

    The following terms and conditions, along with site policies such as the Privacy Policy and other customer service policies, govern the use of Mirenesse and constitute the entire agreement between the contracting parties. By browsing the site or placing an order, you agree to be bound by the conditions listed below as amended from time to time. (NOTE: Information about ordering, shipping, payment, returns, security and currency can be found in our FAQ section.)

    If there is any uncertainty with the terms and conditions above, please contact Mirenesse  here https://www.mirenesse.com/contact-us before the completion of any purchase.

    Mirenesse has adopted this Privacy Statement in order to inform you of its policies with respect to information collected from this website. Your use of this website constitutes your acceptance of this Privacy Statement and your consent to the practices it describes.

  • Automatic Collection of Anonymous Information

    When you visit the Mirenesse website, like when you visit most other websites, certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the internet (such as "hotmail.com" or "bigpond.com"), the date and time you access the site, the pages you access while at the Mirenésse website, and the internet address of the website, if any, from which you linked directly to the Mirenesse site. This information is not personally identifiable.

    Personally Identifiable Information

    Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number, email address or any information you submitted to Mirenésse.com that identifies you individually. Mirenésse.com will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want Mirenesse.com to obtain any personally identifiable information about you, do not submit it.

    You can visit and browse the Mirenésse website without revealing personally identifiable information about yourself. You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below. Mirenesse.com may collect personally identifiable information about you from its website by methods such as the following:

    Registration Forms - If you are offered the opportunity to enter a promotion, to become a registered user of the Mirenesse website, or to opt-in to receive Mirenesse information through another site, you must apply by filling out the members club registration form on the site. This form requires certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, areas of interest, product usage, and/or a unique individual password.
    By ticking the checkbox at the checkout or on any order, sweepstakes, marketing or promotional offer you electronically agree to all rules and terms & provide express written consent that by providing your number and or email, that Mirenesse may use automated means to send you recurring mobile messages/emails, offers & additional messages/emails may be sent periodically based on my interactions. Upto but not limited to 7 Sms messages per week and/or 20 emails per week.MSG & data rates may apply. You understand you can click the unsubscribe link provided to unsubscribe, if you experience any problems please contact us.

    Transactions and Activity - If you become a registered user or if you conduct transactions through the Mirenesse website, Mirenésse.com collects information about the transactions you engage in while on the website and your other activity on the site. This information may include, without limitation, areas of the website that you visit, transaction type, content that you view, download or submit, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.

    Email and Other Voluntary Communications - You may also choose to communicate with Mirenésse.com through email, via our website, by telephone, in writing, or though other means. We collect the information in these communications, and such information may be personally identifiable.

    Mirenesse.com may use the personally identifiable information collected through its website primarily for such purposes as:helping to establish and verify the identity of users;opening, maintaining, administering and servicing users' accounts or memberships;processing, servicing or enforcing transactions and sending related communications;providing services and support to users;improving the website, including tailoring it to users' preferences;providing users with product or service updates, promotional notices and offers, and other information about Mirenesse and its affiliates;responding to your questions inquiries, comments and instructions;maintaining the security and integrity of its systems.

    Mirenesse.com uses the anonymous browsing information collected automatically by its servers primarily to help it administer and improve its website. Mirenésse.com may also use aggregated anonymous information to provide information about its website to advertisers, potential business partners and other unaffiliated entities. Again, this information is not personally identifiable.

    Mirenesse.com does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. Mirenesse may use unaffiliated companies to help it maintain and operate its website or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. Mirenesse may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law. Finally, as Mirenesse's business develops, it may sell or buy corporate assets, and in such transactions customer information may be one of the transferred business assets. If Mirenesse, its internet businesses, or substantially all of its assets, is acquired, customer information may be one of the assets transferred.

    This website is directed toward and designed for use by persons aged 13 or older. Mirenesse.com will not approve applications of, or establish or maintain accounts or memberships for, any child whom Mirenesse.com knows to be under the age of 13. Mirenesse.com does not solicit or knowingly collect personally identifiable information from children under the age of 13. If Mirenesse.com nevertheless discovers that it has received personally identifiable information from an individual who indicates that he or she is, or whom Mirenesse otherwise has reason to believe is, under the age of 13, Mirenesse.com will delete such information from its systems. Additionally, a child's parent or legal guardian may request that the child's information be corrected or deleted from Mirenesse.com's files by contacting us service@mirenesse.com

    The Mirenesse website's server, or the servers of companies that are used to operate this site, may place a "cookie" on your computer in order to allow you to use the website and to personalize your experience. A "cookie" is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer's hard drive. Cookies allow Mirenesse.com to recognize your computer while you are on its website and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the website.

    The advertisers and/or other content providers that may appear on this website may also use cookies that are not sent by the Mirenesse website. Such ads or content may contain cookies that help track and target the interests of users of this website in order to present "personalized" advertisements or other messages that the user might find interesting. Mirenesse is not responsible for any such cookies.

    Most web browser applications (such as Microsoft Internet Explorer and Netscape Navigator) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of this website.

    The Mirenesse website may contain links to other websites, including those of advertisers or third party content providers who offer downloads on Mirenesse.com. Please be aware that Mirenesse is not responsible for the privacy practices or the content of other websites. Websites that are accessible by hyperlinks from the Mirenesse website may use cookies [link to "Cookies" section]. Mirenesse encourages you to read the privacy statements provided by other websites before you provide personally identifiable information to them.



    Mirenesse.com maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are offered on the site, transaction information is transmitted to and from Mirenesse.com in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. Mirenesse.com restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception.

    In order to provide service to you, Mirenesse.com will send you communications related to your transactions, security or the administration of its website. From time to time, Mirenesse.com and its affiliates may also wish to send you other messages or updates about Mirenesse.com, its affiliates, or their promotions and other activities. If you would prefer not to receive future email communications from Mirenesse.com and its affiliates, an unsubscribe link is provided on every communication you receive from Mirenesse.com and you may unsubscribe( Please allow upto 5 working days for this to become effective). Or you may send an email containing your unsubscribe request to service@mirenesse.com  or by post to Mirenesse Unsubscribe P.O.Box 140 Keilor Vic 3036 Australia

    Mirenesse.com allows you to change, update, or delete the information you may provide in your optional registration form. If you would like to change, update, or delete your personal information, please send an email containing your request to customerservice@mirenesse.com

    Mirenesse.com reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made,

    Mirenesse may use 3rd party affiliates who may collect information when you visit our website.

    Mirenésse.com will post a notice on its homepage and a link to the new policy.

    If you have questions about this privacy statement, the information practices of Mirenesse.com or your dealings with Mirenesse.com, please contact Mirenesse Australia, P.O.BOX 140, Keilor Victoria Australia

    Copyright © 2023 Mirenésse Australia. All trade marks registered. All rights reserved.

    In accordance with laws governing literary and artistic property rights or other similar rights, the reproduction or redistribution of the elements that make up the Mirenesse website, in whole or in part, is strictly prohibited.

    Mirenesse and its products cited herein are registered trademarks.

    Mirenesse is happy to welcome you to its website. While Mirenesse has endeavoured to ensure the accuracy of the information accessed via the website, Mirenesse does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the website, and declines all responsibility for technical inaccuracies or other errors. Mirenesse declines all responsibility for any difficulties encountered in accessing the site or for any communication line failure.

  • APPLICABLE LAW AND JURISDICTION

    Mirenesse (www.mirenesse.com or other Mirenesse owned sites) is is owned and operated by Claymont Bond Pty Ltd created and controlled in Victoria, Australia.

    All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the state of Victoria. By using this site you submit to the jurisdiction of the courts of Victoria and Australia and

    agree that any legal action will only be commenced in these foru

  • CAPACITY TO CONTRACT

    Orders can only be placed with Mirenesse by persons with capacity to contract, who are over the age of either 18 or 21 as legislated in your state of residence.

  • REVIEW OF TERMS

    These terms and conditions are subject to change from time to time without notice. Past terms and conditions can be accessed on request by written notice to Mirenesse. Contact details can be found on our contact page.

    Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.

  • COPYRIGHT

    All content on this site, including text, icons, graphics, etc are the property of Mirenesse or its suppliers and are protected by Australian and International Copyright law. No part or portion of this site may be copied,

    sold or used in any manner for any commercial purpose without written consent.

  • SHIPPING

    Importation or certain products. The purchaser remains responsible for all charges and fees incurred.

  • CONFIRMATION OF ORDERS - AUTOSHIP TERMS

    All orders placed are an offer of purchase and are subject to acceptance by Mirenesse. If an order is not accepted a full refund will occur at the earliest possible convenience.

    Mirenesse reserves the right to refuse an offer for any reason.Mirenesse reserves the right to refuse orders from any customer for any reason. Please Note: Bonus Items that may appear cached in the cart due to browser cache,

    such as gifts that the order has not qualified for under the terms of the bonus gifts. Terms being that the

    order is only eligible for the additional bonus gift/s if they have purchased full priced items not specials, then the bonus gift appearing on the invoice is void and will not be sent to the customer.

    Autoship orders may only be suspended after the first anniversary of the order.

    Autoship orders are shipped at the current prices and not at the prices the first order that was placed.

    We may choose to not fulfill any orders (or part of an order) that you have placed where the website contains errors or inaccuracies,including errors in pricing , or out of date information.

  • PAYMENT

    Mirenesse is under no obligation to ship any goods ordered until payment for those goods has been received. In the case of payment by cheque, this would mean the clearing of funds represented by the cheque.

    In the event of the requested goods being unavailable Mirenesse may cancel the transaction and effect a full refund.

    All prices listed are inclusive of any Australian Goods and Services Tax applicable.

  • TESTIMONIALS / REVIEWS / COMMENTS

    Throughout the use of the site users may be invited to review certain products. If you do submit such reviews and photos of you, you give Mirenesse permission to use, reproduce, modify and publish them in a royalty-free,

    irrevocable manner. You also permit Mirenesse to publish your name as submitted and State or Town.You give worldwide permission for Mirenesse and any of its distributors throughout the world

  • SOCIAL MEDIA - #LoveMirenesse

    You may post or upload content created by you, including but not limited to, photographs, videos, images, and comments ("User Submissions") to your social media accounts. By posting and uploading User submissions with the tag #LoveMirenesse or other Mirenesse brand hashtags, you grant Claymont Bond Pty Ltd. its subsidiaries and affiliates ("Mirenesse"), as well as its third-party service providers who provide content management services ("Third-Party Licensees") a non-exclusive, perpetual, irrevocable, transferable, royalty-free license to use your Mirenesse-tagged User Submissions in any manner and in all means and media at Mirenesse’s sole discretion, including but not limited to on its webpages, social media accounts operated by Mirenesse, in email campaigns and in other marketing, promotional, and advertising initiatives. Mirenesse may use, display, reproduce, distribute, transmit, create derivative works from, combine with other materials, alter and/or edit your User Submissions in any manner and without notification or obligation to you. By use of the #LoveMirenesse or Mirenesse brand hashtags, you grant Mirenesse and its Third-Party Licensees the right to use your username, real image, likeness, caption, location, and/or other identifying information in connection with any use of your User Submissions. By utilizing the #LoveMirenesse or other Mirenesse brand hashtags, you hereby represent and warrant that (i) you own all rights in and to your User Submissions; (ii) that all necessary permissions or consents were obtained by you for the individuals or content contained in your User Submissions; (iii) you are not a minor; and (iv) Mirenesse’s use, or that of its Third-Party Licensees will not violate any laws or rights of any third parties. You release and discharge Mirenesse, its Third-Party Licensees, and any person acting on Mirenesse’s behalf, from any liability related in any way related to the permitted use of your User Submissions.

  • REFERAL PROGRAM

    You are invited to refer your friends and family and when they shop  and you can receive benefits. Mirenesse reserves the right of refusal of any referrals that may be deemed to originate from the same customer to  refer accounts that the customer has created for his/herself with the purpose of solely getting coupons and they are not genuinely referring new customers to shop on mirenesse.com. Such accounts may be disabled and all referral rights removed. Mirenesse reserves the right to disqualify anyone from the referral program for any reason whatsoever.

  • PURPOSE OF GOODS

    Upon purchase of goods, the buyer agrees to use the products only for their intended purpose and for their personal use. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use.

    Questions as to use can be directed to Mirenesse via their contact details.

  • ADVICE AND INFORMATION

    The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While we make every effort

    to ensure that the information contained within this website is correct, we take no responsibility for any loss or damage arising from its use.

  • LINKS TO OTHER SITES

    Mirenesse maintains links to other web sites but makes no representations as to the accuracy of the material therein, and is not responsible for the content and conduct of these sites, nor of any goods

    purchased on these sites.

  • CONCLUSION OF TRANSACTION

    The agreement for sale is concluded only when goods are handled over to the designated carrier. The title of the goods supplied does not pass to the customer from Mirenesse until the full amount is paid to Mirenesse. Mirenesse must be notified within 30 days of a customer not receiving their parcel. Mirenesse takes no responsibility for parcels missing, whether the parcels have been sent with tracking or without tracking, the sale is considered final and irrevocable. No refunds will be provided for missing orders or VIP shipped products and kits.

  • DISCLAIMER

    Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice and all data  in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions.

    We reserve the right to make changes and corrections in prices, products, and specifications without notice.

  • ORDERS CANCELLATION/ RETURN

    Orders cannot be cancelled once placed and each order is final , to return the order you are responsible for all postage for shipping to you and for returning back to us, we advise to return by registered post, we take no responsibility for lost orders.

  • ORDERS UNCLAIMED/WRONGLY ADDRESSED

    Orders returned back to us where you have not collected them or have provided an incorrect address may be returned back to you provided you have provided evidence of the correct address. If a refund is requested the cost of postage for the order being sent to you and for the return will be deducted from the order.

  • INTERNATIONAL TAXES

    Orders from any country other than Australia you are responsible for all taxes once the parcel has arrived in your country, if you do not collect the parcel and it is returned back to us we will then deduct the shipping costs to and form your country before any refund is applied.

  • SMS

    Mobile Terms of Service

    Last updated: June 22, 2023

    The Mirenesse mobile message service (the "Service") is operated by Mirenesse (“Mirenesse”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

    By consenting to Mirenesse’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Mirenesse through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

    You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Mirenesse. Your participation in this program is completely voluntary.

    We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

    You may opt-out of the Service at any time. Text the single keyword command STOP to Mirenesse or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Mirenesse mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

    For Service support or assistance, text HELP to Mirenesse or email SERVICE@MIRENESSE.COM.

    We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

    The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

    To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

    We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

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